FAQs - Q-Audio

Frequently Asked Questions:

Do you have any plans to release a version for Mac in the future?

We are sorry but unfortunately not.

When I will receive the serial number of the product I bought?

Serial numbers are delivered instantly within the order confirmation email.

How can I pay for my purchase?

We utilize PayPal/Mastercard checkout.

Now we also accept major cryptocurrencies through Coinpayments.net checkout.

It Is possible to pay in Bitcoin, Litecoin, Doge, and Binance.

Where can I find the Plugins documentation?

Documentation was embedded on board, simply click on the blue 'i' icon on the top left of the instrument panel.

Where can I find the .dll and .vst3 after installation?

You can find the .dll file in the folder:

c:\\program files\steinberg\vstplugins\q-audio\plugin_folder\

and the .vst3 file into the folder:

c:\\program files\Common Files\VST3\

Can I use the loops generated by the demo versions inside my productions?

Yes, you can without any limitation.

Can I add user samples to the instrument prefab sample libraries?

Yes, you can add any desired quantity of one-shot .wav samples at any bit or sample rate.

Where the factory samples are located?

The factory .wav samples are inside your ..user/Documents/Q-audio/PluginName/Samples/SampleFolder/ folder.

Where to store user samples?

You can store your samples inside the existing subfolders of the factory sound bank location or create new ones:

..user/Documents/Q-audio/PluginName/Samples/Kickdrums/

..user/Documents/Q-audio/PluginName/Samples/YourSamples/

VST® is a trademark of Steinberg Media Technologies GmbH, registered in Europe and other countries.